Stephen Covey wrote “the 7 habits of highly effective people” as a self-improvement book. It is written on Covey’s belief that the way we see the world is entirely based on our own perceptions. In order to change a given situation, we must change ourselves, and in order to change ourselves, we must be able to change our perceptions.
A highly effective RPA partner is the sum of different individuals living up to certain standards also known as corporate identity. We are TeRoCo!
A proactive partner is someone who has already walked the path. He knows the pitfalls and possible obstacles. He guides and warns you in time to make the RPA experience as streamlined as possible.
2. Begins with the end in mind
The note “we’ll see when we get there” isn’t a remark you must accept. This is about the automation of stable processes with a clear start and end point. Predictability is something you must ask from your RPA partner.
3. Put first things first
An experienced RPA partner knows how to structure and prioritize the tasks to be performed. Hiccups and waiting times are not associated with an average process automation cycle of weeks.
4. Think win-win
Your ideal RPA partner is transparent about his quotation. He does not calculate towards the business case, but shares the criteria used in the calculation and shares a lead time for the project. Dare to compare.
5. Seek First to Understand, Then to Be Understood
It’s always nice if you can demonstrate your experiences and knowledge towards you client, but only if you have listened carefully whether it ties in with the challenges he has.
An ideal partner co-mingles with the people, business and capabilities present. This will lead to higher efficiencies and new opportunities to even go beyond the initial target.
7. Sharpen the saw
The partner who will stay relevant is the one who has an eye on the market of automation and the value it will bring to its clients. You don’t have to invent new things, but you for sure need the be the best in applying new technologies.